A user's profile determines the level of access within the organization. Zoho Projects classifies profiles into two categories.

• User Profile: These profiles are assigned to portal users. Users in this profile can access modules with both internal and external flag.
  
• Client Profile: These profiles are assigned to client users. Users in this profile can only access modules with an external flag.

Profiles can be created and customized to define permission sets and assign them to a particular group of users based on their role. Profiles can be configured by the Portal Owner and any user can be given the relevant permission to create and customize profiles. We also have some default profiles to get you started.

The default Employee and Contractor profiles can be renamed.

Use cases

Construction: The owner of the construction company will need full access to all the projects. So the owner should be the 'Admin'. The site engineer will need access only for the assigned projects. So, a custom profile and permissions can be created for the site engineer with the profile name 'Engineer'.

 

Software development/ IT: Manager of the organization need to have access to all the team member's tasks under them while the team members should access only their own tasks. With Profiles, you can limit access based on their profile.

 

Event planner: The event organizer should have access to all the tasks in the project, while the workers should have access only to their tasks. Setting permissions based on the profiles will limit the access to the individuals. 

Benefits

1. Create custom profiles and set access privileges
   
2. Set different permissions for portal users and client users
   
3. Customize permissions at module level
   
4. Clone profiles
   

Feature Availability: User based Enterprise plan.

• Default profiles cannot be deleted.
  
• Click on a profile to view permissions.
  
• The default Admin and Client profiles cannot be edited. You can however, clone these profile and then edit them.
  
• The default Employee and Contractor profiles can be renamed.
  
• All other profiles can be edited.
  

User Profile

Create New User Profile

1. Click   in the upper-right corner.
   
2. Navigate to Manage Users > Profiles and Roles. 
   
3. Click Profiles in the left panel.
   
4. Go to the User Profiles tab
   
5. Click + or Add Profile on an empty column to create a new profile.
   
6. Enter a profile name and click enter. 
   

New profile will be created to enable permissions for Modules, Portal, Settings, Integrations, Field permissions, and others.

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1. Navigate to the User Profiles tab in the Profiles page and click on the Compare User Profiles icon.
   
2. Select the profiles to compare from the drop-down on the top of the columns. You will be able to view user profile permissions side by side and modify them as per requirement.
   

Manage User Profile  

Set Default User Profile   

Users can set a profile as default in addition to the Admin profile.

1. Click   in the upper-right corner.
   
2. Navigate to Manage Users > Profiles and Roles.
   
3. Click Profiles in the left panel and go to the User Profiles tab. 
   
4. Right click on a profile and select Mark as Default.
   

Activity Stream

View all history of changes associated with user profiles.

1. Navigate to the User Profile tab and right click on the profile.
   
2. Select Activity Stream from the options to view the profile's activity.
   

Rename User Profile

1. Click   in the upper-right corner.
   
2. Navigate to Manage Users > Profiles and Roles. 
   
3. Click Profiles in the left panel and go to the User Profiles tab. 
   
4. Right click on a profile and select Rename profile.
   
5. Rename the profile and click enter. The changes will be updated automatically.
   

1. Click   in the upper-right corner.
   
2. Navigate to Manage Users > Profiles and Roles. 
   
3. Click Profiles in the left panel and go to the User Profiles tab. 
   
4. Right click on a profile and select Clone Profile. 
   
5. Enter a new name for the clone and click enter. A new profile will be created for enabling required permissions. 
   

Compare Client Profile

1. Navigate to the Client Profiles tab in the Profiles page and click on the Compare User Profiles icon.
   
2. Select the profiles to compare from the drop-down on the top of the columns. You will be able to view client profile permissions side by side and modify them as per requirement.
   

Manage Client Profile  

Set Default Client Profile     

1. Click   in the upper-right corner.
   
2. Navigate to Manage Users > Profiles and Roles.
   
3. Click Profiles in the left panel and go to the Client Profiles tab. 
   
4. Right click on a profile and select Mark as Default.
   

Activity Stream

1. Navigate to the Client Profile tab and right click on the profile.
   
2. Select Activity Stream from the options to view the profile's activity.
   

Rename Client Profile

1. Click   in the upper-right corner.
   
2. Navigate to Manage Users > Profiles and Roles. 
   
3. Click Profiles in the left panel and go to the Client Profiles tab. 
   
4. Right click on a profile and select Rename profile.
   
5. Rename the profile and click enter. The changes will be updated automatically.
   

Clone Client Profile  

1. Click   in the upper-right corner.
   
2. Navigate to Manage Users > Profiles and Roles. 
   
3. Click Profiles in the left panel and go to the Client Profiles tab. 
   
4. Right click on a profile and select Clone Profile. 
   
5. Enter a new name for the clone and click enter. A new profile will be created for enabling required permissions. 
   

Delete Client Profile  

1. Click   in the upper-right corner.
   
2. Navigate to Manage Users > Profiles and Roles. 
   
3. Click Profiles in the left panel and go to the User Profiles tab. 
   
4. Right click on a profile and select Delete Profile.
   
5. Check the delete action dialogue box and click Delete to delete the profile.